“会员充了25年，房贷才30年”，男子会员充到2043年遇退费难，爱奇艺回应

Group 1 - A user in Henan, Mr. Huang, has a membership with iQIYI that is set to expire in 2043, which he found surprising as he only recently started using the service actively [2][4] - Mr. Huang's long membership duration is attributed to discounts received during 2017 and 2018, leading him to recharge for many years at once [2] - iQIYI's customer service indicated that refunds could be processed for unconsumed orders, but the refund would be returned to the original payment account, which Mr. Huang no longer has access to [4] Group 2 - iQIYI responded to Mr. Huang's refund request, stating they are investigating the situation and will initiate a refund process based on the original payment channel [4] - The company emphasized the importance of user experience and financial security, promising to maintain communication with Mr. Huang to resolve the issue appropriately [4]