高速公路服务区863个“司机之家”改造完成

Core Viewpoint - The Ministry of Transport of China has initiated a standardized improvement action for highway service areas, providing essential services for truck drivers, addressing their rights and working conditions, and tackling issues related to freight payment and platform fees [1] Group 1: Standardization and Services - Since 2025, the Ministry of Transport, in collaboration with the All-China Federation of Trade Unions, has completed renovations of 863 highway service areas, offering free services such as parking, hot water supply, meal heating, showers, and laundry for truck drivers [1] - Approximately 38 million truck drivers are in China, and the Ministry has been actively working to improve their working environment and rights [1] Group 2: Rights Protection and Complaints Handling - The Ministry has implemented a hotline (12328) for truck drivers to address their complaints, providing dedicated voice entry and WeChat mini-program services for their needs [1] - Actions have been taken against fraudulent practices in truck sales, including "套路运" (trick transport), "套路贷" (trick loans), and "zero down payment" schemes [1] Group 3: Freight Payment Issues - The Ministry has restricted 6,000 dishonest freight owners from shipping, assisting 1.88 million truck drivers in recovering 1.25 billion yuan in overdue freight payments [1] - A governance initiative has been launched to address excessive fees charged by freight platforms, leading to the signing of a self-regulatory agreement by major freight platforms, benefiting 6.2 million truck drivers [1]