PAB(SZ:000001) Sou Hu Cai Jing·2025-12-29 07:02Core Viewpoint - The People's Bank of China has implemented a one-time credit repair policy to support individuals affected by the pandemic, with Ping An Bank responding promptly to facilitate the policy's execution [1][2]. Group 1: Policy Implementation - Ping An Bank has established a special task force to ensure the smooth implementation of the one-time credit repair policy, emphasizing its importance in rebuilding personal credit and promoting economic recovery [1]. - A comprehensive mobilization meeting was held to ensure all staff understand and execute the policy effectively, with leaders stressing the significance of the initiative [1]. Group 2: System and Service Enhancements - Ping An Bank is enhancing its online and offline credit inquiry services to allow customers to easily check their credit status, including the launch of new self-service features on the Pocket Bank APP [1]. - The bank has improved its customer service mechanisms, including a weekly communication system to monitor policy execution and customer complaints, ensuring efficient and accurate responses to customer inquiries [1]. Group 3: Public Awareness and Consumer Protection - To raise awareness of the credit repair policy, Ping An Bank has initiated various promotional activities, including publishing policy guidelines on its official website and distributing informational brochures at branches [2]. - The bank is committed to protecting consumer rights by adhering to regulatory requirements and combating illegal practices related to credit repair, while also enhancing fraud prevention measures [2].