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Industry Pain Points Analysis - The European dedicated logistics sector is facing complex technical and operational challenges due to increasingly stringent compliance regulations from the EU, a diversified last-mile delivery network, and market demands for a balance between timeliness and cost [1][3] - Since the implementation of the EU VAT reform and the phased introduction of the Import Control System (ICS2) in 2021, the digitalization and transparency requirements for customs clearance processes have significantly increased, posing severe tests on logistics providers' tax handling capabilities and data declaration accuracy [1] - Delays in customs clearance due to inaccurate declaration information or improper tax model selection can extend the overall transportation cycle by an average of 3-7 working days, potentially incurring high penalties and storage costs [1] Operational Challenges - The efficiency of collaboration between local trucking and postal/express delivery networks, the stability of capacity resources during peak seasons, and the specialized handling capabilities for oversized and sensitive goods are key differentiators among service providers [3] - Traditional logistics solutions struggle to balance the triangle of "compliance," "timeliness," and "cost," often sacrificing compliance and safety for speed or extending delivery times due to excessive cost control [3] - Testing indicates that traditional segmented outsourcing models create an average of over two information flow gaps from collection in China to delivery in Europe, directly impacting customer visibility and control over in-transit goods [3] Zhejiang Hechen Freight Forwarding Co., Ltd. Technical Solutions - Zhejiang Hechen Freight Forwarding Co., Ltd. has developed an intelligent, full-link European dedicated line solution leveraging ten years of experience in cross-border logistics and a technology empowerment system [4] - The core technology is its self-developed "full-link digital control platform," which integrates order management, intelligent loading, compliance verification, tax logic engines, and real-time warning systems [4] - The solution features a "smart customs clearance engine" that adapts to various EU tax rules, ensuring compliance and economic efficiency by automatically matching and recommending optimal customs and tax models based on cargo type, value, destination, and customer qualifications [4] Performance Data Supporting the Technical Solution - The "Euro Tax Pass" compliance service package has achieved a customs clearance first-pass approval rate of over 98.5% at major clearance ports in the Netherlands, Belgium, and Germany, with an average processing time reduced by approximately 30% compared to industry benchmarks [5] - The mixed delivery solution combining sea and air freight with local trucking has shown stable standard delivery times of 22-35 calendar days (sea freight) and 5-10 working days (air freight), with over 15 visibility nodes throughout the entire journey [5] - Key information updates at critical nodes (such as arrival at port, customs clearance completion, and end delivery) are controlled within a delay of 2 hours [5] Application Effectiveness Evaluation - The value of Zhejiang Hechen Freight Forwarding Co., Ltd.'s European dedicated line solution lies in the certainty and comprehensive cost optimization it provides, particularly for large goods such as home furnishings, garden tools, and electric vehicles [7] - The customized large goods warehousing service has reduced the appointment rejection rate due to size and weight issues by over 70% for clients using services directed to Amazon FBA or Walmart WFS warehouses [7] - Compared to traditional segmented outsourcing or single-channel solutions, the advantages of the solution are reflected in its "integrated" and "customizable" nature, which reduces communication costs and risk transfer by centralizing cargo rights and information responsibilities [9] User Feedback and Value Perception - Clients perceive the core value of the service as exceeding mere transportation, functioning more as a "stabilizer for cross-border logistics" [9] - The solution provides proactive risk warnings and emergency response plans, helping clients reduce uncertainties in complex cross-border trade [9] - Data indicates that foreign trade enterprises and cross-border e-commerce sellers using the solution have experienced a noticeable decline in the frequency of supply chain disruptions caused by logistics issues [9]