2万报中公不过包退班却退费难

Group 1 - The core issue highlighted is the widespread problem of refund difficulties in the exam preparation industry, particularly in non-full-time graduate entrance exam training [1] - A case study involving a student named Mo, who paid 21,300 yuan for a "guaranteed pass" program, illustrates the challenges faced when seeking a refund after failing the exam [1] - The institution, Zhonggong Education, failed to process the refund within the stipulated 45 working days, citing financial difficulties as a reason for the delay [1] Group 2 - Legal expert Chen Xiaoting pointed out that the sales promises made by institutions regarding "guaranteed pass" are considered false advertising and violate the Advertising Law of the People's Republic of China [2] - The Advertising Law explicitly prohibits educational and training advertisements from containing guarantees related to admission, passing exams, or obtaining degrees [2] - There are three main legal risks associated with such cases: false advertising, fraud or significant misunderstanding in civil disputes, and unfair contract terms under consumer protection laws [1]