Sou Hu Cai Jing·2025-12-30 10:01Group 1 - The core issue highlighted is the deceptive practices of the mobile phone recycling platform "Tongchengbang," which is associated with Taobao, where consumers face inflated initial price estimates followed by significant price reductions upon actual purchase [1][3] - Consumers reported that after agreeing to the estimated price and sending their phones for inspection, the platform cited various defects to justify lowering the buyback price, leading to disputes when consumers sought to cancel orders and retrieve their devices [1][3] Group 2 - The customer service representative from the recycling platform acknowledged that there is a price reduction margin of approximately 30-40%, indicating that such practices are not uncommon and are considered a problem within the platform [3] - "Tongchengbang" is owned by Beijing Qili Software Technology Co., Ltd., which was established in 2015, with major shareholders including Zheng Liqun (43.15%), Qihoo 360 (22.23%), and Suning.com (19.23%) [3] - Zheng Liqun has a notable background, having worked for Motorola for 15 years and later held senior positions at Baidu and Qihoo 360, where he developed the O2O platform "360 Tongchengbang" [3]