调查｜公考培训乱象：华图、大斌等机构教材出错，课程陈旧退费难

Group 1 - The core issue in the public examination training sector is the prevalence of misleading materials and outdated content, leading to significant dissatisfaction among students [1][3][4] - The 2026 national civil service examination has seen a record number of applicants, reaching 3.718 million, with a competition ratio of approximately 74:1 for available positions [1] - Complaints against major training institutions like Huatu, Dabin, and Zhonggong highlight issues such as incorrect textbook answers, outdated course content, and difficulties in obtaining refunds [1][6][19] Group 2 - The introduction of a new age limit for applicants, allowing candidates up to 38 years old (43 for recent graduates), is part of a broader reform aimed at optimizing the civil service workforce [1] - Legal interpretations regarding prepaid consumption have been established to protect consumer rights, particularly in cases of misleading practices and refund difficulties [2][21][22] - The training institutions often employ complex refund calculations that can leave students feeling they owe money despite requesting refunds, raising concerns about transparency and fairness [9][12][19]