年终盘点|从“补贴混战”到“理性竞合” 即时零售迈向发展新阶段
Sou Hu Cai Jing·2025-12-30 17:08

Core Insights - The entry of major e-commerce players like JD and Alibaba has significantly disrupted the food delivery market in China, leading to a "subsidy war" characterized by aggressive marketing strategies and price competition [2][3] - Regulatory bodies have intervened to curb excessive competition and promote a more sustainable business environment, shifting the focus from price wars to service quality and consumer experience [4][6] - The industry is evolving towards a more standardized and regulated framework, with new technologies like drone delivery enhancing service efficiency and customer satisfaction [6][7] Group 1: Market Dynamics - In 2025, JD and Alibaba launched aggressive initiatives in the food delivery sector, with JD introducing a "quality dining + billions in subsidies" model and Alibaba upgrading its "hourly delivery" service to nationwide coverage [2] - The competition has led to a surge in consumer benefits, with Alibaba reporting a 60% year-on-year revenue growth in its instant retail business for Q2 2026, and JD noting a 13-fold increase in daily orders for top restaurant brands during its "Double 11" event [2] Group 2: Regulatory Actions - In response to the intense competition, regulatory authorities took action in May 2025, addressing issues such as transparency in platform fees and the rights of delivery personnel [4] - Major platforms, including Meituan and Ele.me, committed to creating a win-win ecosystem for consumers, merchants, and delivery riders, focusing on quality and service rather than just price [4] Group 3: Technological Advancements - The introduction of drone delivery services represents a significant innovation in the industry, with platforms like Meituan and Taobao exploring new delivery methods to enhance customer experience [6][7] - The industry is expanding its service offerings beyond food delivery, with platforms diversifying into various product categories and integrating traditional e-commerce with instant retail [7][8] Group 4: Future Outlook - The industry is transitioning from a phase of rapid growth to a more rational and sustainable competitive landscape, with a focus on improving user experience and operational efficiency [9] - Companies are exploring new business models and partnerships to enhance their market presence, with Alibaba aiming for a trillion-yuan transaction scale within three years [7][9]