海底捞店员甩面，面条多次着地，官方暂无回应

Core Viewpoint - A video surfaced showing a Haidilao employee accidentally dropping noodles on the floor during a performance, leading to significant public discussion and concern regarding food safety and customer service practices [1][2]. Summary by Relevant Sections Incident Description - A consumer in Kunming posted a video showing a Haidilao employee dropping noodles on the floor while demonstrating noodle-pulling skills, which were later served to customers [1][2]. Customer Response and Compensation - The consumer reported the incident to the store manager during a subsequent visit, who initially offered compensation of one noodle. After the video went viral, the store manager increased the offer to two noodles and invited the consumer to try new dishes [1][2]. - On the third day, a regional manager contacted the consumer, promising a free meal and unlimited noodle consumption at the store, which was later modified to unlimited noodles for one month [1][2]. Company Response - As of the report's publication, Haidilao had not issued an official statement regarding the incident. However, customer service indicated that customers experiencing similar issues could submit payment screenshots and related videos through the Haidilao WeChat mini-program for verification [1][2].