Aokanginternational(SH:603001) Sou Hu Cai Jing·2025-12-31 10:12Core Insights - The company, Aokang, is focusing on AI as a core engine for transformation in the traditional footwear industry, emphasizing a comprehensive AI ecosystem that integrates technology research, application scenarios, and talent development [1][10]. Group 1: Technological Advancements - Aokang has developed an AI customer service agent to address key pain points in e-commerce, resulting in a fourfold increase in daily consultation handling, an 87.5% reduction in customer service costs, and a 97% decrease in response errors, thereby enhancing user satisfaction and order conversion rates [2][4]. - The AI project won third place in the "Zhejiang Province First Intelligent Agent Development Competition," highlighting Aokang's capability to convert AI technology into practical business value [4]. Group 2: Talent Development - Aokang recognizes that talent development is essential for the effective implementation of AI technology, organizing online and offline training sessions to empower frontline teams [5]. - The training program combines AI tool application with sales methodologies, creating a dual-track training system that enhances practical skills through real-world simulations [7][9]. Group 3: Ecosystem Development - Aokang's AI strategy encompasses a holistic approach that integrates service, sales, and production, establishing a three-dimensional development framework that includes intelligent front-end services, data-driven sales, and automated manufacturing [10]. - The integration of AI customer service agents and talent training is part of Aokang's broader AI ecosystem, which aims to improve service response times, optimize sales efficiency, and ensure product quality, thereby driving high-quality development [10].