平台豪掷3000挖一个骑手?外卖大战,从“抢用户”变成“抢人”
Sou Hu Cai Jing·2025-12-31 10:19

Core Viewpoint - The competition in the food delivery industry has shifted from a price war to a battle for talent, with platforms like Meituan and Taobao Shangu offering cash incentives to attract experienced delivery riders [1][5]. Group 1: Talent Competition - Meituan and Taobao Shangu are offering cash rewards of 2888 yuan and 3000 yuan respectively to entice experienced riders from other platforms [1]. - The competition is primarily focused on experienced riders, particularly those categorized as "Le Pao" or "You Xuan" riders, who are seen as valuable due to their efficiency and reliability [4][5]. Group 2: Rider Categories - Riders are divided into two main categories: dedicated riders and crowd-sourced riders. Dedicated riders are considered the "regular army" with stable income and fixed locations, while crowd-sourced riders are more flexible but typically earn less [4]. - The focus of the current competition is on experienced crowd-sourced riders who can deliver efficiently, as they provide greater value to the platforms [4][6]. Group 3: Economic Dynamics - The delivery cost per order increases when platforms offer high incentives to crowd-sourced riders during peak demand, highlighting the importance of having a stable workforce of full-time riders to manage costs effectively [6]. - Experienced riders contribute significantly to user experience by having higher delivery efficiency and lower complaint rates, making them a key target in the talent war [6]. Group 4: Market Dynamics - Despite the cash incentives, the underlying market dynamics remain unchanged, as evidenced by reports of riders returning to Meituan after initial shifts to Taobao Shangu due to reduced subsidies [7]. - Riders face significant challenges when switching platforms, including losing accumulated rewards and starting over with new account restrictions, which may deter frequent changes [10]. Group 5: Long-term Loyalty - Ultimately, the success in retaining riders will depend on which platform can offer long-term, stable, and dignified income, as this will determine rider loyalty and commitment [10].