GZCBN(SH:600996) Xin Lang Cai Jing·2026-01-04 01:19Core Viewpoint - China Broadcasting Corporation (China Broadnet) has achieved significant recognition in the 2025 Information and Communication Industry Quality Service Awards, reflecting its commitment to service quality and user satisfaction [1][15]. Group 1: Awards and Recognition - China Broadnet's subsidiaries excelled in various categories, with Jiangsu Nanjing Branch and Hangzhou Yuhang Huashu receiving the highest AAA rating in the "User Satisfaction Service Organization" category, while Jiangsu Wujiang Branch received an AA rating [2][16]. - In the "Quality Trusted Team" category, 30 teams from across the country were recognized, with Jiangsu Suzhou Branch's Customer Marketing Center Complaint Team awarded as a model for national quality trusted team construction [4][19]. - Ten service locations were awarded a three-star rating in the "Star Service Site" category, primarily including customer service centers and physical business halls [10][24]. Group 2: Commitment to Service Quality - China Broadnet has consistently prioritized service quality, actively responding to industry standards and promoting the standardization and quality enhancement of communication services [1][15]. - The awards serve as a testament to the company's long-standing commitment to a user-centered approach and continuous improvement in service experience [1][15]. - The company aims to replicate and promote its quality service experiences nationwide, deepen service innovation, and optimize service processes to enhance user satisfaction and trust [13][27].