查博士CEO段学超：2026年是查博士迈入“AI元年”

Core Insights - The CEO of the company announced that 2025 marks the official start of the company's transformation into the industry, while 2026 will be defined as the "AI Year," indicating a deeper integration of technology and services [1] Group 1: Industry Challenges and Company Value Proposition - The used car industry faces new challenges in acquisition, inspection, pricing, and after-sales service due to the rapid rise of the electric vehicle era [1] - The company aims to address core pain points for consumers regarding the condition of used cars and the anxiety associated with post-purchase usage, emphasizing its value in ensuring secure transactions and effective circulation of used electric vehicles [1] - The company envisions a future where used electric vehicles are supported by a "4S store model," providing the same standards of protection and service as new cars [1] Group 2: Service Effectiveness and User Engagement - In 2025, the company provided 4.5 million queries related to data, valuation, and battery brands, and offered inspection and guarantee services for 2.75 million used cars, fulfilling compensation responsibilities for 615 vehicles with inspection errors [2] - The digital management tool "Smart Connect" has gained recognition from over 10,000 users, effectively enhancing operational management efficiency for car dealers [2] Group 3: Future Directions and AI Integration - The company reflects on its ten-year journey, emphasizing the spiritual wealth accumulated through continuous value creation for the industry, clients, and consumers [4] - The exploration in the electric vehicle sector is just the beginning, with ongoing improvements needed in inspection and after-sales services to cover more users [4] - The company plans to deeply integrate AI technology with business scenarios and organizational management, driving comprehensive upgrades in products and services [4] - The company will upgrade its national service centers to comprehensive "after-sales guarantee centers" to meet the growing protection needs associated with aging used electric vehicles [4]