员工的那些隐性崩溃，别等到他们离职才发现

Core Insights - The article emphasizes the importance of recognizing the critical point when capable employees are overwhelmed by stress, which can lead to a decline in productivity, trust, and mental health if not addressed promptly [1][4]. Group 1: Employee Stress and Overload - High-performing employees often conceal their stress, maintaining a calm exterior while internally struggling, which can lead to significant issues when stress becomes evident [1][4]. - A study involving 94 workplace individuals revealed that nearly 90% experienced a state of feeling overwhelmed in the past month, characterized by a loss of control and confidence in their abilities [3][4]. Group 2: Symptoms of Overload - Common symptoms of stress overload include scattered attention, decreased performance, and a loss of motivation and confidence, often masked by a facade of calmness [5][7]. - Participants reported a mix of alertness and exhaustion, rigid thinking, and a calm exterior hiding inner turmoil, making it difficult to identify stress overload [5][6]. Group 3: Causes of Stress Overload - Approximately 60% of stress overload cases stem from the work environment, with major contributors being excessive workload, role conflict, lack of autonomy, and direct pressure from management [7][8]. - The loss of a sense of control, imbalance in work standards and expectations, and lack of resources are identified as critical factors leading to stress overload [8][9]. Group 4: Management Strategies - Effective management of stress overload involves understanding, managing, and preventing it rather than forcing individuals to cope [9][10]. - Managers play a dual role as both potential triggers of stress and key figures in alleviating it, with strategies including recognizing early signs of stress, providing predictability, recalibrating standards, and fostering a psychologically safe environment [10][11]. Group 5: Work Design and Recovery - Incorporating regular breaks, mental relaxation, and a balanced work rhythm into performance support systems can help mitigate stress overload [11][12]. - The article advocates for a shift from crisis management to prevention and resilience-building in workplace culture, emphasizing the need for systematic measures to create a healthier work environment [12].