Core Viewpoint - The article highlights the dedication and contributions of over 700,000 employees of China Life Insurance Company, showcasing their commitment to serving national development and enhancing the quality of life for the people [1]. Group 1: Youth Engagement - A young employee, Jin Aoran, became the 129th hematopoietic stem cell donor in Wenzhou, emphasizing the emotional connection to life and the impact of such experiences on customer interactions [2][4]. - Jin Aoran aims to promote financial knowledge and provide timely insurance services to local communities in the coming year [4]. Group 2: Women's Empowerment - The Dezhou branch of China Life has a workforce where 79% are female employees, who actively integrate party principles into their daily services, including community financial education and anti-fraud initiatives [5][7]. - In 2025, the team provided over 39 million yuan in claims to more than 1,100 clients and achieved a 99.98% customer satisfaction rate through innovative service models [7][8]. Group 3: Claims Management - Xie Songchen, a national labor model, led a team that processed over 840,000 claims in 2025, with a payout exceeding 1.2 billion yuan, achieving a claims processing time of 1.57 days [11][13]. - The team implemented a "critical illness one-day claim" service, benefiting nearly 1,400 clients with over 58 million yuan in payouts [13]. Group 4: Community Support and Rural Revitalization - Liu Shengwei, a village secretary, reported a 208% increase in collective economic output and an 11% rise in per capita income in the village he serves, demonstrating effective rural revitalization efforts [21][23]. - The village's tea production value exceeded 100 million yuan, showcasing the positive impact of targeted support and community engagement [21]. Group 5: Sales Excellence - Zhang Youxian, a sales elite, has served nearly 5,000 clients over 30 years, achieving a risk protection total of 52 billion yuan while maintaining a focus on customer satisfaction [24][26]. - The team led by Sun Xiaohong emphasizes lifelong customer relationships and has provided extensive community support, including disaster relief and educational assistance [28]. Group 6: Future Commitment - The article concludes with a call to action for the employees of China Life to continue their commitment to national goals, including health, rural revitalization, and common prosperity, as they prepare for the challenges of 2026 [29].
国寿年度人物群像:用责任担当擦亮保险为民底色