同程旅行向KPL联赛购票用户致歉

Core Points - The company Tongcheng Travel publicly apologized to both the event alliance and users for the ticketing issues experienced during the KPL Spring Season ticket sales [1][3] - The ticket sales for the KPL Spring Season were disrupted due to a surge in traffic that exceeded server capacity, leading to system overload and failure to process ticket purchases [3] - Tongcheng Travel announced that the "Team Home Day Add-on Rights" will be re-listed for purchase on January 8 at 12:00 PM to accommodate users who were unable to buy tickets [1][3] - The company committed to optimizing its system to enhance the ticket purchasing experience for users in the future [3]