推动用户体验与风控质效齐升 银行取消手机盾业务将成趋势

Core Viewpoint - Agricultural Bank of China (ABC) will terminate its personal mobile security tool, "Mobile Shield," starting January 9, 2026, to enhance service efficiency and user experience while ensuring account security [1][2]. Group 1: Service Optimization - The termination of the "Mobile Shield" service is part of a broader strategy by banks to reduce costs and improve user service experiences and risk management effectiveness [1][2]. - Users will still have access to other authentication methods that are more convenient and adaptable to various scenarios after the discontinuation of "Mobile Shield" [1]. Group 2: Technology and User Experience - "Mobile Shield" is a high-security authentication tool that integrates digital certificates and biometric recognition, primarily used for high-risk transactions like large fund transfers [2]. - The decline in the usage of "Mobile Shield" is attributed to the increasing compatibility of banking apps with mobile device security features and the growing prevalence of biometric technologies, which offer a more user-friendly experience [2][3]. - The industry trend is moving towards lighter, more universal authentication methods that maintain security while enhancing operational fluidity [3].