玉林：聚焦消费满意度 筑就放心消费城

Group 1 - The core objective is to enhance consumer satisfaction and create a safer, more comfortable shopping environment in Yulin City by 2025 through various initiatives [1] Group 2 - Establishing a strong foundation for consumer trust by promoting a "Consumer Commitment" program involving 2,479 local businesses, ensuring a closed-loop system of commitment, supervision, service, and rights protection [4] - Offline initiatives include leading by example with the Yulin Yinfeng International Traditional Chinese Medicine Port, where business owners commit to transparency and integrity, enhancing after-sales services and promoting a "seven-day no-reason return" policy [4] - Online platforms are encouraged to implement responsible practices such as first-contact responsibility and advance compensation to ensure safer online shopping experiences [4] Group 3 - Multi-department collaboration is emphasized to enhance the consumer protection environment, with activities aimed at increasing consumer satisfaction and market vitality [5] - Initiatives include sending public service messages, setting up promotional columns, and conducting outreach programs to engage the community in consumer protection efforts [5] Group 4 - A rigorous enforcement campaign, "Iron Fist: Real Action," targets key consumer issues, resulting in over 15,000 inspections and 2,529 violations addressed since 2025, recovering 5.31 million yuan for consumers [6] - The establishment of 210 consumer rights protection service stations aims to strengthen consumer rights and enhance satisfaction [6] Group 5 - Comprehensive promotional activities are conducted to boost consumer confidence, including educational campaigns in various community settings and extensive distribution of informational materials [9] - Since 2025, multiple themed events and public service announcements have been organized, reaching a wide audience and reinforcing consumer rights knowledge [9] - The city aims to continue improving the consumer environment and rights protection mechanisms, making "safe consumption" a hallmark of Yulin [9]