Core Insights - The intelligent customer service digital human "Gui Fei Fei" developed by China Aviation Information Technology Co., Ltd. has been officially launched at Nanning Wuxu International Airport, enhancing service response accuracy and user experience through AI support [1][2]. Group 1: Technology and Innovation - The system covers various service scenarios including passenger inquiries, complaints, flight dynamics, boarding guidance, and lost and found, supporting multiple languages such as Chinese, English, Japanese, Korean, and several ASEAN languages for real-time interaction [2]. - "Gui Fei Fei" integrates real-time flight dynamics and business data, utilizing deep learning from a dedicated corpus to achieve high-precision understanding and responses in multiple languages, effectively addressing service bottlenecks caused by language differences and business complexity [2]. - The digital human creates an integrated service loop of "intelligent Q&A + precise guidance + self-service processing," significantly expanding the temporal and spatial coverage of airport services [2]. Group 2: Future Developments - The launch of "Gui Fei Fei" represents a significant achievement in applying vertical large models to smart airport construction, establishing a new paradigm of "large model + digital human" in the civil aviation sector [2]. - The company plans to continue deepening the innovative application of artificial intelligence technology in the civil aviation industry to provide more efficient and intelligent travel experiences, supporting the industry's digital transformation and intelligent upgrade [2].