海底捞，又“尿”了！

Core Viewpoint - The incidents involving Hai Di Lao highlight significant issues regarding public behavior and responsibility in dining environments, emphasizing the need for both individual accountability and corporate management to maintain public civility and safety [4][11][12] Incident Overview - On December 31, 2025, a two-year-old child threw a diaper into a hot pot at Hai Di Lao's Xuzhou store, prompting immediate disposal of the pot and police involvement [2][7] - On February 24, 2025, two individuals urinated in a hot pot at the Shanghai Bund store, with one filming and sharing the act on social media, leading to widespread outrage [2][7] - On September 12, 2025, a Shanghai court ordered the individuals involved to pay Hai Di Lao 2.2 million yuan, covering damages for equipment loss, business reputation, and legal costs [2][7] Public Reaction and Commentary - The incidents have sparked discussions about the "broken windows theory," suggesting that visible disorder may encourage further misconduct in public spaces [4][9] - Hai Di Lao's founder, Zhang Yong, has emphasized the importance of service excellence in a competitive market, but food safety remains paramount for restaurant operations [4][9] Responsibility and Management - The incidents reflect a collective failure in responsibility, including parental oversight and the restaurant's management capabilities [6][11] - The presence of a designated nursing room in the restaurant underscores the negligence of guardians in managing their children's behavior [12] - The need for clear rules and consequences for inappropriate actions is highlighted, as the incidents serve as a warning for maintaining cleanliness and respect in shared dining spaces [12]