紫牛热点∣海航系统临时出故障，有网友成功“捡漏”！海航：已售出的所有机票全部有效

Core Viewpoint - Hainan Airlines experienced a temporary system malfunction that led to the display of abnormally low ticket prices on certain routes, resulting in a surge of customer purchases before the issue was resolved [7][10]. Group 1: Customer Reactions - Many customers reported successfully purchasing tickets at significantly reduced prices, with one example being a ticket from Sanya to Urumqi for only 150 yuan [3]. - Some customers expressed disappointment for missing the opportunity to buy tickets at these low prices, noting that prices quickly escalated after the initial discovery [3][5]. Group 2: Company Response - Hainan Airlines acknowledged the issue, stating that all tickets sold during the malfunction are valid and can be used by passengers [5][10]. - The company emphasized that they have resolved the system issue and are committed to improving system stability to enhance customer service [7][10].