digihuman(BJ:835670) Sou Hu Cai Jing·2026-01-10 11:30Core Insights - The article highlights the emergence of digital humans as a new form of human-computer interaction, significantly contributing to the digital transformation of businesses. The company, Kexiyun, is recognized as a leading provider in the field of digital human development, referred to as the "source development factory" for digital humans [1][4]. Group 1: Technological Innovation - Kexiyun's success in the digital human development sector is attributed to its relentless pursuit of technological innovation and precise understanding of market demands. The company has established the Chuangwuzhe Artificial Intelligence Research Institute, which gathers top AI experts and researchers to explore the boundaries of digital human technology [1][4]. - The company has achieved significant advancements in core technologies, including voice cloning, 3D avatar cloning, intelligent interaction, and emotional recognition, providing a solid technical foundation for high-quality, personalized digital human products [1][4]. Group 2: Commercial Applications - Kexiyun focuses not only on technological advancement but also on the practical application value of digital humans in various business scenarios. The company customizes digital human solutions for different industries, enhancing online traffic, upgrading offline entities, and facilitating intelligent transformations in government and financial services [4][5]. - In the online traffic sector, Kexiyun's digital humans utilize large models and real-time technology to address customer service pain points, providing 24/7 personalized and precise services that significantly improve customer satisfaction and loyalty [4][5]. - In offline industries, Kexiyun's digital humans serve as intelligent sales assistants and receptionists, offering efficient shopping experiences through voice and image recognition technologies, accurately understanding customer needs, and providing targeted product recommendations [4][5]. Group 3: Quality Control and Customer Service - Kexiyun emphasizes strict quality control and continuous optimization of customer service, establishing a comprehensive quality control system that ensures high standards from design to deployment of digital human products [5]. - The company provides 24/7 online support services to address any issues customers may encounter during usage, ensuring timely resolutions [5]. Group 4: Customer Engagement and Future Outlook - Kexiyun prioritizes collaboration and communication with clients, regularly hosting training courses and sharing sessions to help clients better understand and utilize digital human products. The company actively seeks customer feedback to continuously optimize product features and user experience [6]. - Looking ahead, Kexiyun aims to uphold the principles of innovation, quality, and service, exploring new boundaries and application scenarios for digital human technology. The company is positioned to become a significant force in advancing the global digital human industry while fulfilling its social responsibilities [6].