Core Viewpoint - The Yongkang Market Supervision Bureau in Zhejiang Province has implemented a "reminder label + three-day payment buffer" mechanism to mitigate risks associated with cash-on-delivery transactions, particularly for elderly consumers, thereby promoting the high-quality development of the silver economy [1][2] Group 1: Mechanism Implementation - The mechanism has been adopted across all SF Express outlets in Yongkang, intercepting nearly 300 high-risk transactions and involving an amount close to 600,000 yuan, resulting in a recovery of 16,000 yuan for consumers [1] - The initiative focuses on protecting the legal rights of elderly consumers who prefer cash-on-delivery, especially in online shopping and television shopping, where they often face challenges in returning goods [1] Group 2: Collaborative Efforts - The Yongkang Market Supervision Bureau collaborates with postal management departments and courier companies to establish a database of active elderly consumers, which is updated dynamically [2] - Community volunteers, in conjunction with anti-fraud campaigns by public security agencies, conduct "home delivery" education activities to provide consumer warnings and guidance on legal rights [2] Group 3: Consumer Protection Measures - A guideline for emergency handling of cash-on-delivery disputes has been developed, ensuring that complaints received via the 12315 hotline are prioritized and addressed promptly [2] - The introduction of a "risk prevention guide" for cash-on-delivery transactions aims to enhance the self-protection awareness of the elderly population through regular educational activities [2]
拦截高风险交易近300笔