多邻国App被曝现“免费陷阱” 有用户被扣费近千元

Core Viewpoint - Consumers have reported being charged unexpectedly for membership fees on the Duolingo app after signing up for a "free trial," with amounts ranging from 588 to 998 yuan without prior renewal notifications [2] Group 1: Consumer Complaints - Multiple consumers have experienced similar issues with the Duolingo app, where they were charged membership fees before the trial period ended and without receiving any renewal notifications [2] - Customers have faced difficulties in retrieving their funds after being charged, with Duolingo's customer service indicating that refunds must be processed through Apple, as they are the payment processor [2] Group 2: Company Performance - In Q3 2025, Duolingo reported total revenue of $272 million, representing a year-over-year growth of 41% [2] - The adjusted EBITDA for the same period reached $80 million, with a profit margin of 29.5% [2] - The monthly active user count stood at 135 million, showing a 20% increase year-over-year, while daily active users reached 48.9 million, up 33% from the previous year [2] Group 3: Regulatory and Design Issues - Recently, Duolingo was found to be displaying advertisements using Apple's Dynamic Island feature, which may violate Apple's official design guidelines, leading to public criticism [2]