Zhong Guo Min Hang Wang·2026-01-14 05:21Core Viewpoint - Harbin's winter tourism is experiencing a surge in visitor numbers, prompting China Southern Airlines (CSA) to implement innovative measures to enhance the travel experience for passengers visiting the city [1]. Group 1: Ice and Snow Theme Initiatives - CSA has developed customized in-flight services that include special broadcasts about Harbin's cultural and tourism offerings, enhancing passenger awareness and connection to the city [4]. - The airline has organized themed flights celebrating the "Ice and Snow Festival," allowing passengers to experience local delicacies and the beauty of Harbin during their journey [4]. Group 2: Warm Services in Cold Weather - CSA has opened a new high-end lounge at Harbin Taiping International Airport, providing a comfortable waiting environment for travelers [5]. - The airline offers temporary winter clothing for passengers who are inadequately dressed and provides hot drinks for those waiting for luggage [5]. - CSA has optimized boarding procedures to minimize outdoor waiting times and has implemented safety measures to prevent slips and falls in icy conditions [5]. Group 3: Services for Late Arrivals and Special Needs - CSA has introduced a "One-Minute Boarding" service for late passengers on specific routes, allowing them to board up to 15 minutes before departure [7]. - The airline has established dedicated check-in counters for large groups and educational tours, ensuring a smooth travel experience for all passengers [7]. - A special service for pet owners has been launched, allowing pets to travel in the cabin, addressing concerns about cold weather [7]. Group 4: Expansion of Flight Services - CSA plans to open new routes and increase the frequency of flights from Harbin to various destinations, including the addition of flights to Mohe and increased services to major cities [8]. - The airline is actively engaging in live broadcasts to promote Harbin's tourism and cultural heritage, reaching a wide audience and enhancing the region's tourism economy [8]. Group 5: Training and Development Initiatives - CSA has launched its first FNPT simulator in Heilongjiang, marking a significant step in local pilot training and supporting the airline's strategic goals [9]. - The simulator will facilitate customized training programs, improving pilots' operational skills and knowledge [9]. - The introduction of advanced training equipment is expected to enhance aviation education and tourism experiences in Harbin [9].