TENCENT(HK:00700) Jing Ji Wang·2026-01-14 08:24Core Insights - Tencent's insurance platform, WeChat Insurance, reported a cumulative claim amount of 8.4 billion yuan and over 25.76 million claims processed by the end of 2025 [1] - The introduction of the "Commercial Insurance Direct Payment" service allows for simultaneous settlement of medical insurance and commercial insurance claims at designated hospitals, significantly reducing the claim processing time to seconds [1] - The "WeChat Quick Claim" service has expanded to over 12,000 public hospitals, with a commitment to process outpatient claims within one day and inpatient claims within three days [2] Group 1 - The cumulative number of claims processed by Tencent WeChat Insurance reached 25.76 million, serving over 10.9 million individuals by December 31, 2025 [1] - The "Commercial Insurance Direct Payment" service was launched in collaboration with WeChat Pay, allowing for a streamlined claims process at the time of discharge from hospitals [1] - The new claims process eliminates the need for patients to pay upfront or submit paper documents, enhancing user experience [1] Group 2 - The "WeChat Quick Claim" service has been upgraded to ensure faster claim processing times, with specific commitments for different types of insurance products [2] - There was a significant increase in claims for allergic rhinitis among the youth, with a year-on-year growth of 176.4%, indicating a rising health concern [2] - The report highlighted an increase in claims related to liver disease and hypertension among middle-aged individuals, and a 39.4% rise in cancer claims among the elderly, emphasizing the importance of regular health screenings [2]