Nestle(US:NSRGY) Xin Lang Cai Jing·2026-01-15 06:38Core Viewpoint - Nestlé Group has faced a significant challenge due to a global recall of infant formula products, affecting 53 countries, and the new CEO Philipp Navratril has addressed the situation through a video statement, which led to a rebound in the company's stock price after a period of decline [1][17]. Group 1: Recall Details - The recall was initiated after the discovery of a quality issue with a specific ingredient used in some batches of infant formula, which was identified during an internal inspection on December 9 [5][21]. - The first recall occurred in Denmark on December 11, while Austria's health authorities also detected the same toxin in two batches of Nestlé products around the same time [5][21]. - The recall has been described as the largest in Nestlé's history, involving 10 factories and 800 products, although this has not been officially confirmed by the company [7][23]. Group 2: CEO's Response - CEO Philipp Navratril, who is the youngest in the company's history, expressed understanding of consumer concerns and emphasized the importance of product safety and quality in his video statement [3][19]. - He acknowledged the delay between the discovery of the toxin and the public recall, which has raised questions about transparency and the company's response time [5][21]. Group 3: Financial Impact - The recall is estimated to potentially cost Nestlé around 1.2 billion Swiss francs, but the company claims the impact on annual sales will be less than 0.5%, translating to approximately 1.3% of the projected sales for 2024, which is 914 billion Swiss francs [15][31]. - Following the release of the CEO's video, Nestlé's stock price saw a noticeable increase, indicating a positive market reaction to the company's handling of the crisis [1][31]. Group 4: Communication Variability - Nestlé's communication regarding the recall has varied by country, with different messaging in China, the UK, and Austria, highlighting the potential for confusion among consumers [12][28]. - The Austrian website provided the most detailed explanation regarding the presence of the toxin, while the Chinese and UK communications were less specific [12][28].