贾国龙，依旧“天真”

Core Viewpoint - The founder of Xibei, Jia Guolong, demonstrates a mix of idealism and self-reflection in managing the company's recent challenges, including the closure of 102 stores and the impact on employees and customers [1][3][10]. Company Management and Operations - Jia Guolong emphasizes responsibility by ensuring that all employees affected by the store closures receive their salaries and that customer prepaid cards remain valid at other locations [1]. - The company has faced significant operational pressures, with the restaurant industry experiencing a slowdown in revenue growth and profit margins, as highlighted by the China Cuisine Association [5][6]. - Xibei's revenue was already in decline before the recent controversies, with Jia admitting that the company was in a downward trend as of May 2025 [6][10]. Market Challenges - The restaurant sector is witnessing increased competition and declining customer spending, leading to a general trend of lower average transaction values across the industry [5][8]. - Xibei's higher price point has made it more vulnerable to market pressures, especially as consumer expectations shift towards value for money [8]. Public Relations and Brand Image - Jia Guolong's approach to public relations has been criticized as lacking, with his insistence that Xibei does not engage in public relations efforts raising concerns about the company's image management [4][11]. - The controversy surrounding the "pre-prepared dishes" debate has damaged Xibei's brand, with customers feeling misled about the quality and freshness of ingredients [7][9]. - The company has made efforts to address these issues by reducing prices on over 30 menu items by 20% in response to public sentiment [10]. Employee Impact - The closure of stores has resulted in job losses for employees, highlighting the real-world consequences of market dynamics and operational decisions [12]. - Jia Guolong's entrepreneurial success should come with an understanding that market conditions do not guarantee positive outcomes solely based on past achievements [12][13].