Group 1 - The core viewpoint of the article highlights the proactive measures taken by the company to ensure customer safety and efficient claims processing during the snowfall in Beijing starting January 17 [1] Group 2 - The company has initiated a self-service rapid reporting channel that operates 24 hours to receive customer claims [1] - A quick rescue service has been activated to provide timely assistance to affected vehicles [1] - The company has collaborated with a thousand repair institutions to ensure the promptness of vehicle rescue services [1] - An online quick compensation service for minor personal injuries has been launched to provide direct support to customers [1] Group 3 - The company has prepared 200 rescue vehicles to ensure adequate rescue capabilities during the snowfall [1] - In case of concentrated orders in specific areas, the company will activate a cross-regional service scheduling mechanism to enhance service capacity [1] - As of January 18 at 11 AM, there were 363 car insurance claims reported, with 39 rescue operations dispatched, representing an approximate 20% increase in claims compared to normal days [1] - The claims were primarily concentrated in the Chaoyang, Haidian, and Daxing districts [1]
应对降雪低温天气，人保财险北京分公司已接车险报案363件