Microsoft(US:MSFT) Xin Lang Cai Jing·2026-01-18 10:25Core Viewpoint - The CEO of Feishu emphasizes that in the AI era, "function does not equal effect," highlighting the need for a maturity rating system (M1-M4) for AI products to aid user selection [1][18]. Group 1: AI Product Selection - The selection criteria for AI products should shift from merely comparing functionalities to evaluating the effectiveness of those functionalities [5][22]. - Feishu has introduced a maturity concept (M1-M4) to categorize AI product capabilities, where M1 represents very immature products and M4 indicates highly mature products applicable in most scenarios [23][25]. - The company aims to label all AI features with maturity indicators to help users understand their effectiveness [8][25]. Group 2: Barriers and Drivers for AI Implementation - The main barriers to AI adoption within companies are often found in departments responsible for financial oversight and risk management, which tend to be cautious about new technologies [10][28]. - The concept of COI (Cost of Inaction) is proposed as a new perspective for financial departments, encouraging them to consider the potential losses from not investing in AI rather than just focusing on ROI [11][29]. - Employees who are enthusiastic about AI adoption are often not limited to technical roles; they can be found across various departments, driven by personal interest rather than technical expertise [26][32]. Group 3: Embracing AI Across the Organization - To foster a culture of AI adoption, companies should encourage participation from all employees, not just management, through initiatives like the "AI Efficiency Pioneer" competition [14][34]. - Feishu has successfully engaged over 50,000 employees in AI initiatives through various competitions, demonstrating the importance of grassroots involvement in AI implementation [32][34]. - The company advocates for a unified approach where all levels of the organization actively participate in embracing AI technologies [16][34].