Group 1 - The company initiated an emergency response plan immediately after the explosion incident at Baotou Steel Plate Factory, focusing on insurance claims and rescue support [1] - A rapid claims service channel was opened, and a response team was established to handle claims efficiently [2] - The company is actively seeking out clients affected by the incident to provide assistance and support [3] Group 2 - A 24/7 claims hotline (95510) and a WeChat mini-program were launched to facilitate round-the-clock claim reporting [3] - The company offers a no-policy claims service for clients affected by the incident, allowing them to claim without a policy document [3] - The claims application process has been simplified, with the company waiving the requirement for death certificates for clients identified through public announcements [4] Group 3 - The company has removed restrictions on hospitals for emergency treatment, allowing clients to seek care at any hospital needed [5]
阳光保险：快速应对“1·18”内蒙古包头市包钢分厂爆炸事故