践行舆情应对“七早”工作法，稳步推进网上问题线下解决

Core Viewpoint - The Yunnan Provincial Department of Ecology and Environment has established a comprehensive mechanism for monitoring and responding to online public opinion related to ecological issues, effectively managing potential crises and enhancing environmental protection efforts [1][3]. Group 1: Monitoring and Analysis - The department employs a combination of human and machine monitoring for public opinion, ensuring continuous surveillance and timely reporting of significant issues [1]. - Initial assessments of public opinion are conducted by monitoring staff, with further analysis by relevant personnel to determine the need for escalated responses [1][2]. - A total of 52 special reports on public opinion were prepared in 2025, highlighting the proactive approach to monitoring [1]. Group 2: Response and Action - Following media attention on ecological issues, the department quickly informed local authorities, leading to immediate actions to control tourism and protect wildlife in sensitive areas [2]. - The department emphasizes timely responses through local media and government platforms, ensuring transparency and accountability in addressing public concerns [2][3]. - A systematic approach is taken to evaluate the effectiveness of responses, with lessons learned incorporated into future monitoring and risk assessments [3]. Group 3: Continuous Improvement - The department conducts thorough evaluations of public opinion management, identifying weaknesses and integrating them into monitoring keyword lists for future reference [3]. - For serious violations, cases are referred to the enforcement bureau for legal investigation, ensuring accountability and adherence to regulations [3]. - The implementation of the "Seven Early" work method has significantly improved the department's ability to monitor and respond to public opinion, maintaining stability in ecological issues [3].