从“事后理赔”到“全程守护”：平安24重塑全球出海安全新范式

Core Viewpoint - The increasing trend of Chinese citizens going abroad presents significant safety challenges, necessitating enhanced support and solutions from the insurance industry [2][5]. Group 1: Current Trends and Challenges - By the end of 2024, Chinese investors are projected to establish 52,000 overseas enterprises across 190 countries, with 19,000 in Belt and Road Initiative countries [2][7]. - In 2024, outbound travel by mainland residents is expected to reach 146 million trips, a year-on-year increase of 67.8% [2][7]. - Three major challenges for Chinese citizens going abroad include complex international environments, limited rescue resources, and insufficient safety management capabilities for enterprises [2][7]. Group 2: "Ping An 24" Global Emergency Rescue Plan - Ping An Insurance has launched the "Ping An 24" global emergency rescue and protection plan, emphasizing a core philosophy of "prevention first, rescue second, compensation last" [3][9]. - The plan aims to provide 24/7 support across all time zones and seasons, ensuring immediate assistance and risk information dissemination [3][9][10]. - The service includes features such as real-time risk assessments, emergency hotlines, and rapid claims processing, with a commitment to respond within 10 seconds and complete claims in as little as 1 hour [4][11]. Group 3: Global Resource Integration and Response Mechanism - Ping An has integrated global resources by collaborating with top medical and safety rescue institutions, establishing eight operational centers that support over 70 languages and cover more than 230 countries and regions [4][11]. - The company promises a one-day arrival of rescue experts to assist clients in distress, reinforcing its commitment to safety for overseas travelers [4][11]. Group 4: Future Directions and Responsibilities - Ping An Insurance aims to deepen its overseas service ecosystem by focusing on three key areas: fulfilling its responsibility to enhance safety mechanisms, strengthening comprehensive risk management for clients, and leveraging financial technology to build a secure overseas service network [5][13]. - The company emphasizes its role as a stabilizer in society, actively participating in national policies to protect overseas personnel and institutions [5][13].