迎接ESG大考，险企数据中心碳排高丨ESG强信披来了

Core Viewpoint - The upcoming ESG assessment for A-share listed insurance companies is drawing significant market attention, with a deadline of January 21, 2026, for the disclosure of their latest annual ESG reports [1] Group 1: ESG Reporting and Standards - Five major A-share listed insurance companies, including China Life, Ping An, China Pacific, China Property, and New China Life, are required to disclose their ESG reports within three months [1] - The release of China's first financial ESG evaluation national standard provides a clear scoring framework for the insurance industry [1][2] Group 2: Carbon Emissions and Green Investments - All five insurance companies have shown a downward trend in annual total carbon emissions, with the highest reduction reaching 12.5% [1][3] - The total scale of green investments by these five companies has reached 1 trillion yuan [1] - China Life leads in total carbon emissions at 67.61 thousand tons, significantly higher than the lowest emitter, China Property, at 1.76 thousand tons [4] Group 3: Customer Service and Complaints - New China Life has experienced a significant increase in complaints, with a year-on-year surge of 71.52%, totaling 134,293 complaints [1][15] - The complaint volume per billion yuan of premium for New China Life is 0.87, which is relatively high compared to other companies [14][15] - The insurance industry is facing scrutiny regarding customer service quality as part of its ESG social dimension [14]