Amazon launches AI health-care tool for One Medical members
AmazonAmazon(US:AMZN) CNBC·2026-01-21 15:02

Core Insights - Amazon has launched an artificial intelligence health-care assistant named Health AI for its primary care chain One Medical, enhancing its offerings in the healthcare sector [1][2] - The tool utilizes large language models from Amazon's Bedrock service to provide personalized medical advice based on users' medical records, lab results, and current medications [2] - Health AI is integrated into the One Medical app, which was acquired by Amazon for $3.9 billion in 2023, and offers services for an annual fee ranging from $99 to $199 [3] Functionality and Limitations - Health AI assists users in managing medications and booking appointments with One Medical providers, but it is not designed to provide diagnoses or treatments [4] - The tool is equipped with clinical protocols to identify when symptoms require escalation to a healthcare provider or necessitate an in-person visit [4]

Amazon launches AI health-care tool for One Medical members - Reportify