平安产险龙泉出席2025金融街论坛年会,分享人工智能重塑保险价值链

Core Viewpoint - The 2025 Financial Street Forum held in Beijing focuses on "Global Financial Development under Innovation, Transformation, and Restructuring," highlighting the importance of AI in enhancing the insurance value chain and promoting high-quality development in the financial sector [1][7]. Group 1: AI Application and Development - The company has entered the 3.0 stage of large-scale AI application, achieving 100% AI coverage in core scenarios across five key areas: marketing, service, operations, management, and business [1][2]. - The digital transformation strategy of the company is divided into three phases: online, data-driven, and intelligent, with a focus on AI in all aspects [2]. - The company has over 350 algorithm engineers and has built a scalable AI architecture to support rapid integration of new large models within a week [2]. Group 2: AI Safety Governance - The company emphasizes AI safety governance, establishing a comprehensive AI safety governance system that includes application safety, data security, model algorithm safety, and compliance operations [3]. - The guidance from the National Financial Regulatory Administration stresses the importance of trustworthy and responsible AI development to mitigate risks [3]. Group 3: AI Empowerment in Insurance - In the smart service domain, the company developed the "Eagle Eye" system, which integrates over 100 risk models and has provided disaster warning services, covering 1.3 billion people and issuing 47 billion warning messages during the "14th Five-Year Plan" period [4]. - The company has automated 90% of new car insurance policies using AI, reducing processing time from 6 minutes to 1.2 minutes [5]. - In the smart management area, the company has implemented a digital risk control system that significantly enhances fraud detection, with a total of 11.9 billion yuan intercepted in 2024 [5]. Group 4: Agricultural Insurance Innovation - The company utilizes AI for precise underwriting and claims in agricultural insurance, employing digital mapping and remote sensing technologies to enhance risk management throughout the insurance lifecycle [6]. - The company aims to contribute to high-quality development and modernization in China by continuously deepening the safe development and application of AI [6].