BABA(US:BABA) Xin Lang Cai Jing·2026-01-22 13:01Group 1 - Taobao Tmall will launch 10 new business environment initiatives, including an AI fake image recognition model and a return mismatch trust mechanism, to help merchants reduce costs, increase efficiency, and control risks [1] - The platform will implement an AI fake image recognition model to combat fraudulent refund claims, adopting a zero-tolerance policy for identified fraudulent behaviors [1] - To reduce costs, Taobao Tmall has significantly lowered the logistics compensation ratio, saving merchants over 1 billion yuan in the past year, and will enhance early warning capabilities for logistics anomalies [1] Group 2 - The platform's smart recovery tools have helped merchants recover over 840 million yuan in refunds, with more than 5 million merchants utilizing self-service tools to save on customer service labor [2] - The account integrity system has recovered over 4 billion yuan in losses for merchants, while the platform has collaborated with law enforcement to resolve 34 fraud cases in 2025 [2]