各地多措并举优化消费环境 让消费者舒心购无忧购(大数据观察)
Ren Min Ri Bao·2026-01-22 22:05

Core Insights - The article emphasizes the importance of optimizing the consumer environment to boost consumer confidence and stimulate economic vitality, which is crucial for high-quality economic development and ensuring a high-quality life [1] Group 1: Consumer Environment Optimization - The central economic work conference highlighted the implementation of special actions to boost consumption and expand the supply of quality goods and services [1] - Various local governments are actively exploring ways to enhance consumer convenience, comfort, and satisfaction through a three-year action plan led by market regulatory departments [1] Group 2: Innovative Consumption Scenes - In Nanjing, the integration of art and commerce has created new consumption scenes, with over 200 first stores introduced in the past three years, enhancing consumer vitality [3] - The Nanjing government has implemented measures to promote the development of first-store economies, offering rewards of up to 2 million yuan for commercial entities that attract first stores and flagship stores [3] Group 3: Cross-Regional Return Policies - Chongqing has initiated a cross-regional no-reason return service, allowing consumers to return items purchased in Sichuan at stores in Chongqing, enhancing shopping convenience [4][5] - Approximately 85% of the product categories in Chongqing's department stores have committed to this no-reason return policy, facilitating nearly 8,000 cross-regional returns in the past two years [6] Group 4: Trustworthy Consumption Initiatives - In Huangshan, the "True No. 2 Price" initiative has been implemented to enhance consumer trust, with a focus on customer satisfaction leading to a 20% increase in repurchase rates [7][8] - The initiative has expanded across various sectors, with 178 stores recognized as trustworthy, resulting in a 50% decrease in quality complaints and a 20.8% reduction in price complaints [8]