生死竞速5小时 温州机场多部门联动搭建空中生命通道

Core Viewpoint - The article highlights a life-saving rescue operation at Wenzhou Airport, showcasing the airport's efficient emergency response and commitment to passenger care during a medical crisis [1][3][5]. Group 1: Emergency Response - On January 20, a passenger, Mr. Su, reported feeling unwell after disembarking from flight DR6592, prompting immediate action from airport staff [3]. - The airport's service team, led by Zhang Yuancheng, recognized the urgency of the situation and requested medical assistance despite the passenger's initial reluctance [3][5]. - Medical personnel quickly assessed Mr. Su's condition, diagnosing him with a ruptured arachnoid membrane, necessitating urgent surgery [3][5]. Group 2: Coordination and Support - The airport's service dispatch center coordinated the accompaniment of a ground crew member, Zhu Yifan, to the hospital, ensuring the passenger was not alone during the crisis [3][5]. - Zhu Yifan acted as a temporary family member, providing emotional support and facilitating communication between the medical staff and Mr. Su's family [3][5]. - After the successful surgery, airport staff remained at the hospital to assist with family logistics, including coordinating their arrival and providing updates on Mr. Su's condition [5][7]. Group 3: Service Philosophy - The incident exemplified the airport's commitment to a "people-oriented, life-first" service philosophy, breaking down departmental barriers for seamless emergency response [7]. - The collaborative efforts of various departments demonstrated a high level of preparedness and sensitivity to passenger needs, reinforcing the importance of effective communication and support in crisis situations [5][7].