'Is Microsoft Down?' Outlook and Teams Go Dark in Widespread Outage

Core Viewpoint - The article highlights the professional background and expertise of Gael Cooper, emphasizing her extensive experience in journalism and her contributions to pop culture literature [1][2]. Group 1: Professional Background - Gael Cooper has been a journalist since 1989, working for various notable publications including Mpls.St.Paul Magazine, Twin Cities Sidewalk, the Minneapolis Star Tribune, and NBC News Digital [1]. - She is a co-author of two pop-culture encyclopedias focused on Generation X, published by Penguin Books [2]. Group 2: Awards and Recognition - Cooper has received multiple accolades, including the "Headline Writer of the Year" award from the American Copy Editors Society in 2017, 2014, and 2013 [2]. - She also won first place in headline writing from the 2013 Society for Features Journalism [2].