倾听一线“回声”，临沂联通以建言机制激活企业高质量发展新动能

Core Viewpoint - The company is actively implementing a feedback mechanism to enhance operational efficiency and drive high-quality development by collecting and addressing suggestions from frontline managers [1][2][3] Group 1: Feedback Mechanism - The company has collected 112 specific suggestions from county and district managers across five areas, which are now integrated into departmental work plans [1] - A closed-loop mechanism of "collecting—feedback—rectifying—tracking" ensures that every suggestion receives a response and is acted upon, fostering a governance ecosystem [3] Group 2: Operational Improvements - Suggestions such as "customer work order centralized processing" have led to the development of a four-step operational method, enhancing employee efficiency by 20% through AI empowerment [2] - The provision of demonstration equipment for marketing scenarios has improved the adaptability of marketing materials, facilitating better sales and brand promotion [2] Group 3: Management and Training - The company has swiftly adjusted personnel configurations in response to feedback regarding management and training, establishing a capability benchmarking system to address skill gaps [3] - Targeted training sessions are being implemented to enhance business competencies, transforming theoretical policies into practical governance [3] Group 4: Future Outlook - The company aims to solidify the practice of listening to frontline voices as a standard approach, positioning it as a key driver for sustainable high-quality development [3]