25 Years of Paws and Protection: Trupanion Reflects on a Quarter-Century of Protecting Our Furry Best Friends

Core Insights - Trupanion, Inc. is celebrating its 25th anniversary as a leading provider of pet medical insurance in North America, having transformed pet care for over 3.8 million pet parents globally [1][2] Company Overview - Trupanion has evolved from a startup to a global leader, currently protecting over one million pets and being the only insurer in North America that pays veterinarians directly at checkout, often within seconds [2][3] - The company has enabled over $3.5 billion in veterinary care worldwide and boasts a 98%+ monthly retention rate, reflecting strong trust from its members [3] Key Achievements - Over 3.8 million pets have been protected, with more than $3.6 billion in invoices paid [5] - Trupanion has processed over 2.1 million claims in under 60 seconds and nearly 2.5 million claims in under 5 minutes [5] - The company has paid more than $1.5 billion directly to veterinary practices, showcasing its commitment to seamless care [5] Innovations and Services - Trupanion is the first and only provider in North America with patented technology (VetDirect Pay™) to pay veterinarians directly at the time of checkout [5] - The company introduced the "Lifetime" deductible, covering specific conditions for the life of the pet, and offers unlimited payouts for the life of the pet [9] Community and Public Health Initiatives - Trupanion founded Veterinary Appreciation Day in 2015 to honor veterinary professionals and has partnered with the CDC to enhance public health through its Pet & Public Health Early Warning & Detection System [9]