ADP® Accelerates AI Leadership with Launch of New AI Agents Designed to Solve Workforce Challenges

Core Insights - ADP has introduced new ADP Assist agents that leverage advanced intelligence to address real workforce challenges, enhancing creativity and connection in the workplace [1][2] - The company emphasizes a human-centric approach in its AI solutions, aiming to keep people at the center of work processes while improving efficiency and decision-making [2][5] AI Innovation - ADP Assist agents are designed to think, plan, and take action with human oversight, driving productivity and reducing manual effort in payroll and HR functions [5] - These agents are tailored for specific roles such as employees, managers, HR, and payroll practitioners, utilizing over 75 years of workforce data and expertise [5][3] Data-Driven Foundation - The agents are built on ADP's global data platform, which encompasses 1.1 million clients across 140 countries and territories, serving 42 million wage earners worldwide [5][8] - This extensive dataset allows for higher-quality insights and stronger predictive capabilities compared to generic AI solutions [8] Human-Centric Approach - The design principles of ADP Assist agents focus on amplifying culture, creativity, and meaningful connections at work [5] - The agents aim to simplify HR and payroll processes, allowing practitioners to concentrate on supporting their workforce [4][6] Key Functionalities - ADP Assist payroll agents automatically audit for payroll variances and suggest remediations under human oversight [6] - HR agents provide personalized answers to frequently asked questions based on specific employee handbooks, reducing the burden on help desks [6] - The analytics agents can create and analyze custom reports and dashboards, enhancing decision-making capabilities [6][7] Talent Management - HR agents can initiate talent actions through simple natural language commands, significantly reducing the time spent on HR workflows [7] - This functionality allows for real-time responses and guided next steps, improving overall efficiency in talent management [7]