Costco pet insurance review 2026: 3.7 out of 5 stars

Core Insights - Costco partners with Figo to offer pet insurance, providing members with exclusive discounts such as 15% off premiums and a $25 gift card upon enrollment [1][2][22]. Group 1: Insurance Offerings - Costco pet insurance through Figo offers a comprehensive range of coverage, including options for wellness plans and accident and illness policies [10][11]. - The base plan does not cover vet exam fees or alternative care unless additional "Powerups" are purchased [3][6]. - Figo provides a unique 100% reimbursement option, although it cannot be combined with unlimited annual policies [4]. Group 2: Pricing and Discounts - Costco's average pet insurance premium is approximately $84.33 per month for a policy with $5,000 coverage and $129.55 for unlimited coverage, which is lower than average compared to competitors [17][18]. - A 5% multi-pet discount is available for members insuring more than one pet [18]. - Discounts vary based on membership type, with eligible Gold Star and Business members saving 15% and Executive members receiving additional perks [22][19]. Group 3: Claims and Customer Support - Claims must be submitted within 180 days of the vet visit, and Figo typically processes claims within 30 days, with most claims closing in less than three business days [24][25]. - Customers have access to a 24/7 vet helpline through Figo's Pet Cloud mobile app, which also allows for claims submission and storage of digital vet records [14][26]. Group 4: Coverage Limitations - Preexisting conditions are generally not covered unless they are curable and the pet has been symptom-free for 12 months [11][13]. - The policy does not cover various expenses, including preventative care, behavioral problems, and certain treatments unless additional coverage is purchased [15][16].