Zhong Guo Min Hang Wang·2026-01-30 01:52Core Viewpoint - China Eastern Airlines has launched an online ticket standby service for its "Eastern Miles" members, becoming the first domestic airline to offer this innovative service, aimed at enhancing passenger experience during peak travel seasons [1] Group 1: Service Innovation - The online ticket standby service allows passengers to submit standby requests through the China Eastern Airlines app without the need for manual intervention or offline efforts [1] - The system monitors remaining seats in real-time and automatically issues tickets if standby requests are successful, or refunds if they are not [1] Group 2: Operational Efficiency - This service utilizes digital technology to effectively match passenger demand with available flight seat resources, optimizing the allocation of flight capacity [1] - The initiative aims to revitalize resources from ticket cancellations and additional seat allocations while safeguarding passenger travel rights [1] Group 3: Future Directions - China Eastern Airlines plans to continue its passenger demand-oriented approach and deepen its digital transformation by introducing more efficient and customer-friendly travel services [1]