人民币现金收付新规今起施行，消费者遇到拒收现金可举报

Core Viewpoint - The implementation of the "Regulations on Cash Payment and Services" by the People's Bank of China, the National Development and Reform Commission, and the Financial Regulatory Bureau aims to ensure that cash payments are supported across various business scenarios, enhancing consumer rights and payment options [1] Group 1: Cash Payment Requirements - All business entities must support cash payments in face-to-face services and online-offline combined consumption scenarios, and must maintain sufficient change [1] - Locations using unmanned devices or unified management systems, such as parks and schools, must publicly display cash conversion methods and cannot charge extra fees or impose restrictions [1] Group 2: Online Services and Payment Transparency - Purely online services, such as online courses and recharge services, must publicly disclose payment methods in advance, respecting consumer rights to information and choice [1] - If cash collection is delegated to another party, written agreements must be in place to ensure cash acceptance, including cases where banks are involved [1] Group 3: Banking and Consumer Rights - Banks accepting individual RMB deposits must provide cash deposit and withdrawal services, including currency exchange for damaged banknotes and old coins [1] - Consumers facing cash rejection or discriminatory practices against cash should retain evidence and report through various channels, with the People's Bank of China and relevant departments addressing complaints promptly [1]