2026春运｜济南机场开启“清泉暖途行动” 守护旅客团圆旅程

Core Viewpoint - The 2026 Spring Festival travel season has officially commenced, with Jinan Airport launching the "Qingquan Warm Journey Action" to enhance passenger services and ensure a safe, smooth, and warm travel experience for all travelers [1]. Group 1: Special Services for Vulnerable Groups - Jinan Airport has introduced a dual-channel appointment system via phone and mini-program for elderly passengers, unaccompanied children, disabled individuals, and injured travelers, providing a "one-stop" service from pick-up to boarding [2]. - The airport has set up dedicated counters and priority lanes, equipped with smart sign language translation devices and mobility aids, ensuring care and warmth throughout every service interaction [2]. Group 2: Services for First-Time Travelers - The airport offers concierge services, dedicated drop-off areas, check-in guidance, and exclusive benefits such as ground transportation subsidies and parking fee waivers for first-time travelers [4]. - A "Inbound Passenger Service Center" has been established to integrate various services, including travel inquiries, cultural tourism consultations, currency exchange, and SIM card processing, with multilingual support available [4]. Group 3: Enhanced Services for Late Arrivals and Groups - For late-arriving passengers, the airport provides valet parking, dedicated check-in counters, and priority baggage payment services, along with a "late arrival green channel" in the VIP lounge to minimize the risk of missed flights [5]. - Group travelers can utilize appointment check-in services and dedicated counters, with clearly marked "team meeting points" for quick assembly [5]. Group 4: Technological Advancements and Transportation Integration - Jinan Airport is enhancing its online passenger service platforms and promoting self-service check-in, baggage tracking systems, and smart facilities to improve travel efficiency [6]. - The airport has developed a comprehensive transportation network, integrating metro, airport buses, taxis, ride-hailing services, and long-distance buses, while offering various free parking services [6]. Group 5: Amenities and Cultural Engagement - The airport has established a free overnight resting area for travelers, equipped with reclining chairs and hot drink vending machines, along with extensive charging facilities [7]. - The airport is hosting a Spring Festival-themed service event, providing cultural experiences and distributing gifts to enhance the travel experience during the festive season [9].