Microsoft's new commercial CEO is making changes to his top ranks, internal memo shows

Core Insights - Judson Althoff, recently promoted to commercial CEO at Microsoft, is restructuring his leadership team to enhance focus on AI and commercial product strategy [1][2][3] Leadership Changes - Deb Cupp has been elevated to Executive Vice President and Chief Revenue Officer of Global Enterprise Sales, previously serving as President and Chief Revenue Officer of Enterprise [1][2] - Mala Anand is now Executive Vice President and Chief Customer Experience Officer, integrating services across Industry Solutions Delivery, Customer Success, and Support [6][7] - Nick Parker has been promoted to Executive Vice President and Chief Business Officer of Worldwide Sales & Solutions, overseeing Commercial Solution Areas and sales teams [6][8] - Ralph Haupter is appointed Executive Vice President and Chief Revenue Officer for Small, Medium Enterprises & Channel, focusing on increasing market share through agentic selling [6][8] - Kim Akers and Takeshi Numoto will continue in their roles as Chief Operating Officer and Chief Marketing Officer, respectively [9] Strategic Focus - The restructuring aims to create a faster, flatter, and more agile operating model, empowering employees to make decisions and reducing operational friction [4][5] - The new commercial model emphasizes a tight feedback loop between customer needs and product development, crucial for rapid AI adoption [3][5] - The cohort operating model is designed to enhance collaboration across engineering, marketing, sales, services, and operations, aligning product ambitions with customer requirements [5]