巨量引擎年度治理报告：全年拦截百亿违规素材，关停400万+风险账户

Core Insights - The report emphasizes the transformation of the advertising industry through AIGC technology while highlighting new security risks that have emerged in the AI era [1] - The company has established a comprehensive risk control system based on the "AI governance AI" concept, achieving significant improvements in user experience and commercial efficiency [1] Group 1: AI Governance and Risk Control - The company has transitioned the "AI governance AI" concept into systematic practice, creating an intelligent risk control system capable of identifying new risks such as deep forgery and AI agent cheating, with a peak daily handling of over 200,000 black market accounts [3] - The introduction of the Consumer Complaint Index (CCR) system has led to a 56.2% year-on-year decrease in content CCR and a 67.1% decrease in fulfillment CCR, significantly enhancing user advertising experience [3] Group 2: Empowering Compliance and Protecting Vulnerable Groups - The company has evolved from a "governor" to an "enabler," launching an intelligent compliance support system that includes detailed AI review guidelines and a one-click AIGC content correction tool, resulting in a 194% increase in rule center page views and compliance training covering over 3 million people [5] - A special protection plan for elderly and underage users has been implemented, resolving issues for over 5,800 users with a 91% resolution rate, while overall user satisfaction with advertising complaints increased by 11% year-on-year [5] Group 3: Industry Collaboration and Social Responsibility - The company is actively promoting its governance practices as industry public assets, with its CCR-based advertising experience governance system recognized as an excellent case by the China Advertising Association [7] - The company has engaged in social value creation by producing anti-fraud microfilms and conducting educational sessions in schools, while also assisting law enforcement in tackling 18 criminal cases related to advertising [7] Group 4: Expert and Industry Response - Experts have noted that the company's initiatives reflect a shift from individual corporate risk management to a comprehensive ecosystem co-construction, indicating a significant trend in the high-quality development of platform enterprises [8] - The company has committed to continuous investment in safety governance systems and AI risk control technology, aiming to uphold compliance and user trust while fostering a healthy industry ecosystem [8]