让消费可感可及 市场监管部门将出台放心消费标准

Core Viewpoint - The State Administration for Market Regulation (SAMR) aims to enhance consumer confidence and support high-quality economic development by establishing a robust domestic market by 2025, focusing on creating "reassuring consumption" areas [1][4]. Group 1: Consumer Confidence and Market Regulation - The SAMR has launched a three-year action plan to optimize the consumption environment, achieving significant progress in stimulating consumer potential by releasing over 210 national standards for major consumer goods and services [4][5]. - The establishment of 19.3 million charging infrastructure units and 30,000 commercial logistics distribution points in rural areas aims to enrich consumption scenarios [4]. - The SAMR has initiated actions to address consumer pain points, resulting in the investigation of 72,000 cases related to quality and safety issues, including children's toys and electric bicycles [4][6]. Group 2: Consumer Experience Improvement - The SAMR has introduced initiatives to enhance consumer experience, such as the "cross-region return and exchange" initiative and the establishment of a complaint handling framework, increasing the public complaint rate to 98.4% [5]. - The SAMR plans to further develop "reassuring consumption" standards and cultivate a wide range of reassuring markets and scenic areas to enhance consumer accessibility [5][6]. Group 3: Economic Cycle and Competition - The SAMR has intensified efforts to eliminate barriers to economic circulation, with a 34% increase in investigations and a 32% increase in case resolutions related to the abuse of power and competition restrictions [6]. - Future actions will focus on dismantling local protectionism and administrative monopolies, enhancing the effectiveness of antitrust enforcement, and improving the review mechanisms for important policy measures [7][8]. Group 4: Platform Economy Regulation - The rapid development of platform economies, including live e-commerce and food delivery, has led to challenges such as substandard products and irrational competition, prompting the SAMR to implement corrective measures [9][10]. - The SAMR will continue to strengthen platform accountability, regulatory mechanisms, and enforcement to ensure fair competition and promote the platform economy's role in high-quality development [10].